Shipping & Returns


Shipping Domestic

£4.99 - First Class Royal Mail

£2.99 - Second Class Royal Mail

£7.99 - Tracked Royal Mail

£9.99 - Next Day Delivery (ordered before midday Monday to Friday)

Shipping International

Please contact us for International Shipping quotes to:


We want you and your dog to love your Throw & Phetch purchases! If you are not completely happy with an item we offer a full return or exchange within 14 days of receiving your items. Should you wish to return an item please contact us via so that we can provide you with the information required to return. 

Please note: We cannot accept returned items that have been worn or used. 

We do our very best to quality check each item that we send out. If you have received a faulty item please let us know and we will replace it or refund you. This does not affect your statutory rights.